Policy

Welcome to Custom Party Studios! We are delighted to provide you with high-quality, customizable party favors to make your celebrations even more special. Please read through our policies carefully before placing your order.

~Ordering~

  • Customization Details: Ensure that all customization details, including names, ages, dates, and any other relevant information, are accurate. Double-check the spellings and details before finalizing your order.
  • Verification: We will verify the provided details to ensure accuracy and prevent any errors in the customization process. Please be sure to provide an accurate email address for a timely communication.
  • Rush Orders: If you require your order urgently, please contact us first to check the availability for rush orders before placing your order.

    ~No Refunds and Returns Policy~

    • No Refunds: All sales are final. Due to the customized nature, we do not offer refunds once an order has been placed.
    • No Returns: Customizable products are made specifically for you. Therefore, we do not accept returns unless the error was on our part.
    • Our Error: If we made an error in your order, please contact us within 2 days of receiving the product. We will correct the mistake at no additional cost to you.

      ~Shipping~

      • Processing Time: Orders are processed within 1-2 weeks. Please consider this timeframe when placing your order to ensure timely delivery.
      • Shipping Method: All orders are shipped via UPS and include tracking information. You will receive a confirmation email with your tracking number once your order has been shipped.

        ~Accuracy of Information~

        • Double-Check Information: It is the customer's responsibility to verify all provided information for accuracy. Please ensure that names, ages, dates, and other details are correct before placing your order.
        • Contact for Clarifications: If you have any questions or need clarification on any customization details, please contact us before finalizing your order.

          ~Contact Us~

          If you have any questions or need further assistance, feel free to reach out to our customer service team at custompartystudios@gmail.com. If you have already placed an order, please include your order number. We are here to help and ensure your experience with us is exceptional.

          Thank you for choosing Custom Party Studios for your party favors. We look forward to adding a special touch to your celebrations!